If you don't see your question here, call us at 831-713-5226 or email hello@solarispm.com.
Santa Cruz County (Santa Cruz, Capitola, Aptos, Soquel, Scotts Valley) and Santa Clara County (Los Gatos, Saratoga, Campbell, Monte Sereno, San Jose). See our full service areas page.
Tenant Placement is a one-time service — we market, screen, lease, and hand off. Full-Service is ongoing — we manage rent, maintenance, inspections, accounting, and compliance for the life of the tenancy. Compare side-by-side →
Pricing varies by tier and property. Tenant Placement is typically a one-time fee based on a percentage of the first month's rent. Full-Service is a flat monthly rate or a percentage of monthly rent. We'll send a transparent quote with your free rental analysis.
For market-ready homes in our service area, 2–4 weeks is typical. We use professional photography, syndicated listings, and TenantTurner for fast, qualified showings.
We collect rent, deduct fees and approved maintenance, and direct-deposit the net to your bank. Statements live in the Buildium owner portal 24/7. 1099-ready at year-end.
We follow up immediately, serve any required California legal notices, and — if it comes to it — coordinate the eviction with a vetted real estate attorney. You're kept in the loop at every step.
Yes. Full-Service clients get a 24/7 maintenance line and a vetted vendor network. We follow your approval thresholds for non-emergency work.
Coastal Santa Cruz County — Capitola, Aptos, Santa Cruz (per local STR ordinances), and Soquel. We keep our STR coverage tight so our crews can respond fast.
Listing setup, professional photography, dynamic pricing, multi-channel distribution (Airbnb, Vrbo, Booking.com, direct), guest communications, professional turnover, maintenance, smart locks, STR permit & TOT compliance, and owner reporting. See the full list →
Most owners choose performance-based pricing (a percentage of monthly booking revenue). Hybrid and à la carte options are available. We send a custom proposal with your free STR income estimate.
Yes. We help owners obtain or maintain local short-term rental permits, business licenses, and file Transient Occupancy Tax (TOT) returns.
All currently listed homes are on our TenantTurner listings page. Click any property to schedule a showing.
$32 per applicant 18 and over. The fee is non-refundable.
Allow at least 2 business days after we receive all required documentation. Multiple applications may be reviewed for the same property.
Photo ID, completed rental application, credit & background screening (run via our portal), and proof of income (W-2 paystubs or self-employment documents). Every applicant also completes a PetScreening profile.
Policy varies by property. Approved pets incur a $250 charge per pet added to the security deposit. Assistance animals are accommodated per Fair Housing law.
Both happen in the Buildium resident portal. Pay online via ACH or autopay; submit non-emergency maintenance requests 24/7.
No. We don't have a sales arm. When your client is ready to sell, refinance, or do a 1031, we route them directly back to you.
We pay competitive referral fees on every new account we close from your referral. We send a written referral agreement before the management contract is signed. Contact us for current rates. Submit a referral →